Privacy Policy

What Type of Information We Collect.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How We Collect Information.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. All forms, checkout, enrollment, or registration processes will have varying degrees of information requested. Personal information such as name, phone, and email is requested in order to keep records matched in our CRM.

Submitting payment details as part of an online checkout transaction in accordance with our terms of service, you also submit your payment information details and these can be managed within your site user account under “My Wallet.”

Any interaction inside the online community (“Wix Groups”) is a willful and intentional act of you submitting information or any participating dialogue within the community.

Why We Collect This Information.

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

• To comply with any applicable laws and regulations.

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How We store, Use, Share, and Disclose Our Site Visitors Personal Information.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications, such as Wix Groups, Wix Events, Wix, CMS, Wix Member’s Area, Wix Products & Pricing Plans, Wix Bookings. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

The Juliet Connection stores your information in a contact-based CRM for relationship management to better serve you, our members, and our site visitors.

We may share the information collected on this website with third-party services for the purpose of enhancing your experience or providing additional services. Additionally, in compliance with relevant local regulations, we may disclose your information to legal enforcement agencies when required. This disclosure will only occur as necessary and in accordance with applicable laws to safeguard our users, protect our rights, or comply with legal processes. We are committed to transparency and will inform you of any such sharing in a manner consistent with the applicable laws and regulations.

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SSL Site Security.

We prioritize the security of your personal information and have implemented Secure Socket Layer (SSL) technology on our website. SSL is a standard security protocol that establishes an encrypted link between your web browser and our server, ensuring that all data transmitted between your browser and our server remains confidential and secure. This encryption is designed to protect the integrity and confidentiality of your personal information during its transmission.

While we take all necessary precautions to maintain the security of your data, it's important to note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. However, we regularly review and update our security measures to enhance the protection of your information.

Some older browsers don’t support the higher security standards required by SSL certificates. Visitors accessing our site on these browsers may have trouble loading the HTTPS version of our site.

Unsupported browsers include:

• Google Chrome versions older than 6

• Internet Explorer versions older than 7

• Firefox versions older than 2.0

• Safari versions older than 2.1

• All versions of Internet Explorer on Windows XP

Unsupported mobile browsers include:

• Safari browsers running on an iOS version older than 4.0

• Android browsers running on a version older than 3.0 (Honeycomb)

• Windows Phone browsers running on a version older than 7

By using our website, you acknowledge and understand the security measures we have in place. If you have any concerns about the security of your personal information, please contact us.

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How We Communicate with Site Visitors and Users.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We may use your email address to send you transactional communications related to your interactions with our business. These communications may include, but are not limited to, order confirmations, shipping notifications, product updates, and important service-related information. Such communications are essential for the fulfillment of our contractual obligations and to provide you with the best possible service. By using our services, you consent to receiving these transactional email communications. Please note that you cannot opt-out of these communications as they are necessary for the proper functioning of our business relationship.

Site visitors and members have the option to contact The Juliet Connection via live chat widget. If opted for, we may use this form of communication as well. By submitting your contact information to us, you consent to being contacted regarding your inquiry.

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How We Use Cookies and Other Tracking Tools.

We use cookies and similar technologies to enable services and functionality on our site to understand your interaction with our service. A cookie banner and consent banner is displayed to all users for acceptance, decline, or setting editing. These cookies are used for the purpose of marketing and analytics.

See more information on accessing cookie settings in various browsers:

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

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How You Can Withdraw Your Consent.

If you have previously provided consent for the collection of your personal information and wish to withdraw that consent, or if you would like to delete or modify the information we have collected about you, please contact us at connectingthejuliets@gmail.com or send us mail to: 8440 26th Street South, Wisconsin Rapids, WI 54494. Alternatively, you may contact us directly at 715-213-0068 with your request. We will make reasonable efforts to promptly address your concerns, subject to any legal and contractual obligations that may require the retention of certain information. Please be aware that withdrawing consent or requesting deletion of certain information may impact your ability to use certain features or services on our website.

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Privacy Policy Updates.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Questions and Our Contact Information.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at connectingthejuliets@gmail.com or send us mail to: 8440 26th Street South, Wisconsin Rapids, WI 54494.